How We Work

The journey of acrdata began with a passion for technology and a deep understanding of the challenges businesses face in navigating regulatory compliance. Our founder, having worked extensively in the field, recognised a significant gap in the market for efficient KYC solutions. Driven by a desire to help businesses thrive while ensuring adherence to AML regulations, acrdata was born. We pride ourselves on our commitment to excellence and customer satisfaction, leveraging our expertise in KYC compliance solutions, fraud prevention tools, and custom web development. Our team works diligently to create innovative, user-friendly solutions that simplify complex processes for our clients. By fostering lasting relationships built on trust and transparency, we ensure that your business not only meets compliance standards but also grows and succeeds in today’s fast-paced digital landscape.

Our Process

ACR Data Client Onboarding Process

1. Initial Contact and Engagement

  • Enquiry Submission: Corporate clients can submit an enquiry through our website or via email.

  • Initial Consultation: A dedicated account manager will contact the client within 2 hours to understand their specific needs and explain our services.

  • Documentation Request: We request essential documents for initial verification (e.g., company registration, director IDs, proof of address)

2. Client Due Diligence (CDD)

 

  • Document Verification: Our compliance team verifies the submitted documents to ensure they meet regulatory requirements.

  • Risk Assessment: Conduct a risk assessment based on the client's industry, geographic location, and other relevant factors.

  • Approval or Further Information Request: If all documents are in order, proceed with approval. If additional information is needed, request it promptly.

 

 

3. Service Agreement and Onboarding

 

  • Service Agreement: Send the client a detailed service agreement outlining the terms and conditions.

  • Client Approval: Once the client reviews and approves the agreement, they sign and return it to us.

  • Account Setup: Set up the client's account on our platform and configure their services according to their needs.

Disclaimer; By following this streamlined onboarding process,

ACR Data ensures that our corporate clients can quickly and effectively start using our services, with a strong emphasis on compliance and customer satisfaction. 

4. Training and Support

 

  • Onboarding Session: Schedule an onboarding session with the client to walk them through our platform and services.

  • Training Materials: Provide access to comprehensive training materials, including guides, FAQs, and video tutorials.

  • Dedicated Support: Assign a dedicated support representative to assist the client with any questions or issues.

 

 

5. System Integration and Customisation - If needed

 

  • API Integration: Assist the client with integrating our services into their existing systems via API.

  • Customisation: Customise the platform to meet the client's specific requirements, ensuring seamless operation.

 

 

6. Go-Live and Continuous Monitoring

 

  • Go-Live Confirmation: Confirm that all services are active and operational within 24 hours of completing CDD.

  • Continuous Monitoring: Monitor the client's activity and compliance status continuously to ensure ongoing adherence to regulations.

  • Feedback and Improvement: Regularly gather feedback from the client to make continuous improvements and address any concerns.

7. Regular Reviews and Updates

 

  • Quarterly Reviews: Conduct quarterly reviews with the client to assess performance, address any issues, and plan for future needs.

  • Updates and Upgrades: Inform the client about any updates or upgrades to our platform and services, ensuring they have access to the latest features.

 

Ready to Simplify Your Compliance?

Contact us today to discuss how our KYC solutions can empower your business and enhance your customer onboarding experience.